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Dip 'N Dive Shipping Policy

Free Shipping policy:

  • Free shipping applies to orders greater than $50 before tax, shipping and handling.
  • Free shipping is excluded on some items (weights, tanks, etc). Look for Eligible for Free Shipping on orders over $50 to see which products qualify.
  • Free Shipping applies to GROUND shipping rates only. Expedited shipping requests will be charged as normal according to companies (USPS, UPS, FEDEX) shipping rates.
  • Free Shipping is available only to United States shipping addresses in the 48 Continental United States.
  • Special order or handling fees may still apply.
  • Free shipping does not apply to any APO/FPO military addresses, PO Box addresses or orders shipped to Alaska, Hawaii and Puerto Rico.
  • Free Shipping is valid with gift and promotional certificates.
  • Cancelling, combining, or changing your address may affect Free Shipping availability.
  • Only applies to all items bought through dipndive.com website. Other third paty marketplaces and websites are subject to thier shipping policies. 
  • In case of return of an order that received FREE SHIPPING, unless there was a seller's error, the original shipping savings associated with the returned item(s) will be charged back to the customer.

Due to increased amount of fraud Our current Order Processing time is 1-5 business days. Shipping time varies depending on destination.

Order Verification policy:All orders are subject to our order verification policy, failure to provide the correct information may cause a considerably delay in the processing and shipping of your order.

Canceled Order policy:If any order has not already been shipped, a full refund will be given except for special order items. If the item has been shipped then the customer will be responsible for all shipping and handling charges incurred.

Special Order Items policy: These are items that we normally don’t stock, and are ordered specifically for the customer. Special orders are all final sale items and as such are all non-refundable. These orders also may take additional time.

Exchanges can be done but are subject to additional shipping charges. The item that needs to be exchanged must be in NEW condition and must not have been used.  All the products sold on dipndive.com are NEW items. Items returned for a SIZE exchange are also subject to additional shipping charges.

Out of stock Items: In the unlikely event that an item that is marked in stock is actually out of stock, our customer service department will contact you immediately and if agreed, the out of stock item will be shipped as soon as we receive it from our manufactures. Should you choose not to wait, we can either offer you a different product, or, of course, a full refund with our sincerest apology.

Shipments to P.O. Boxes and Hotels & Forwarding Places policy: Currently Dip ‘N Dive do not offer shipping service to P.O. Boxes and Hotels & Forwarding Places

International Shipping: Currently Dip 'N Dive do not offer International Shipping. 

Shipping Rules: Dip 'N Dive ship 5 days a week, Monday through Friday, throughout the United States.  Normal shipping time is anywhere from one to five business days from the time when order is placed depending on the merchandise ordered. Dip ‘N Dive uses a variety of shipping options from different carriers depending on the destination. A signature may be required on shipments at any time. Packages cannot be rerouted of picked up from the shipper. In almost all cases someone must be at the address to accept the shipment.


Shipping options and Shipping vendors:
Continental United States (48 States including Washington D.C.):
Ground Delivery (5-7 Business Days)
3 Day (3-5 Business Days)
2nd Day Air (2 Business Days)
Next Day Air (1 Business Day)
USPS Air Mail (1-2 Weeks*)

Alaska, Hawaii:
2nd Day Air (2 Business Days)
Next Day Air (1 Business Day)
USPS Air Mail (1-2 Weeks*)

Military and APO/FPO addresses: (Armed Forces Americas, Africa, Canada, Europe, Middle East, Pacific)
USPS Air Mail (1-2 Weeks*)
When placing an order please select United States as the country (not the country in which your military base is located)

United States Territories:
Puerto Rico - please see options which are available for Alaska and Hawaii.
American Samoa, Northern Mariana Islands, U.S. Virgin Islands:
UPS Worldwide Express (3-4 business days**)
USPS Air Mail (1-2 Weeks*)
Guam - Us Air Mail (1-2 Weeks*)

Special Notes: 

* Please note that when shipping with USPS, it can take up to 6-8 weeks to be delivered and/or track a lost package.
** Please note that certain shipments may require additional transit time for customs clearance. Service to some remote areas may require additional delivery days.
*** In cases where free shipping is selected for orders over $50, Dip 'N Dive reserves the right to choose the shipping carrier, regardless of the carrier selected at the time of order.  If you have a specific request regarding the carrier used, please call us prior to your order being placed.

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